How to Turn off Auto-Renewal for Bitdefender

You can turn off auto-renewal in your https://central.bitdefender.com/ under the My Subscriptions section. Please follow the steps below.

Turn off auto-renewal in Bitdefender Central (step-by-step)

  1. Open https://central.bitdefender.com/ and sign in with the Bitdefender Central account email and password.
  2. From the left menu click My Subscriptions. Bitdefender
  3. At the top, click the My Payments tab. (If you don’t see a Payments tab, skip to the troubleshooting notes below.) Bitdefender
  4. Find the subscription you want to stop and click View details.
  5. Click Manage your subscription renewal options (opens a new page).
  6. In the pop-up, choose End Auto-Renewal (or Stop automatic subscription renewal) and pick a reason if prompted. Click End Auto-Renewal twice to confirm. The status updates immediately and you’ll receive a confirmation email. Bitdefender

Remove stored payment details (Verifone / 2Checkout method)

If you can’t remove a card from Central or the card was saved at purchase time, use Bitdefender’s payment portal (Verifone / formerly 2Checkout): https://store.bitdefender.com/myaccount/

  1. Go to Bitdefender’s payment portal:  https://store.bitdefender.com/myaccount/payment_methods/ (use the “My Account / My Products / Payment methods” area).
  2. Enter the email address used to make the purchase, then click SEND ACCESS LINK. You will receive an email from Verifone / 2Checkout with a temporary link (valid ~1 hour). Bitdefender+1
  3. Click the link in the email, then open My Products or Payment Methods.
  4. Next to the product or the saved card, click Stop automatic subscription renewal (to stop auto-renewal) and/or Remove the saved payment method. Some interfaces show an explicit Payment Methods page where you can delete stored cards.

Step-by-step Guide: How to Turn off Auto-Renewal for Bitdefender

If this doesn’t resolve the issue, please contact Bitdefender’s 24/7 UK Helpline or Chat Support. A technician can disable auto-renewal and remove your payment details within a few minutes

24×7 Online Support: https://www.bitdefender.com/support/

24×7 UK Helpline:   0203 514 8734