To uninstall and reinstall Webroot SecureAnywhere on Mac, follow the instructions below.
** Part 1: Uninstall Webroot **
- Shut down SecureAnywhere by clicking the Webroot icon (green W) in the menu bar and selecting Shut Down SecureAnywhere.
- If prompted, confirm that you want to shut down SecureAnywhere.
- Open the Finder by clicking the Finder icon in the dock.
- Open the Applications directory.
- Click and drag the Webroot SecureAnywhere program icon into the Trash in the dock.
- A confirming window appears. Click Uninstall.
- Webroot SecureAnywhere is now uninstalled. There is no need to restart your computer.
** Part 2: Reinstall Webroot **
- Click Here http://anywhere.webrootcloudav.com/zerol/wsamac.dmg to download the SecureAnywhere installer to your Mac.
- Double-click wsamac.dmg to open the installer.
- Drag the Webroot SecureAnywhere icon into the Applications folder.
- Open the Applications folder by double-clicking the folder icon.
- In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation.
- In the first activation window, enter your keycode and click Activate.
Your keycode is: —E N T E R K E Y C O D E—
After you enter the keycode, a system prompt asks if you want to allow SecureAnywhere to make changes to your system.
- If prompted, confirm the installation by entering your Apple system password and click OK.
- The next screen describes SecureAnywhere’s Safari extension. Click the Install Safari Extension button, and confirm any prompts that appear.
- In the Safari dialog, click Install.
- When the Activation Successful screen opens, click Scan Now. Please allow this scan to complete. It will only take a few minutes to run.
- In the Scan Complete window, click Close. The main window opens.
- You can verify at any time that SecureAnywhere is running by looking for the Webroot icon (green W) in your menu bar.
Contact Webroot Technical Support:https://www.webroot.com/us/en/support/contact
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