F-Secure SAFE – Installation Guide

FOR EXISTING F-SECURE SAFE USERS

Already using F-Secure SAFE? Extend your subscription like this:

  • Login to My F-Secure (previously called My SAFE) at https://my.f-secure.com/
  • Go to tab ”Orders and Payments”
  • Renew your current subscription with a code by clicking the button ”Enter a code”

Installing F-Secure SAFE on PC?

Before you start installing F-Secure SAFE, make sure that:

  • Your Windows is up to date.
  • You have uninstalled incompatible software(s) from another vendor.
  • You are logged on to your computer with administrative rights.
  • You have an active My F-Secure account. Or create an account.
  • You have an internet connection.

Note: These steps are to install F-Secure SAFE onto the computer you are currently using.

  1. Log in to My F-Secure with your account username and password.
  2. In My F-Secure, select TOTAL apps in the top bar.
  3. On the My F-Secure dashboard, select SAFE.
  4. Select Add device. The Whose device do you want to protect? window appears.
  5. Select My device, and then select Continue. The Choose device type window appears.
  6. Select This computer, and then select Download for Windows.
  7. Depending on your browser:
    • The installer file downloads automatically; or
    • You are asked to save the file. If prompted, select Save File.
  8. Press Ctrl+J on your keyboard to open the download folder and find the file.
  9. Click on the installer file (for example, F-Secure-Safe-Network-Installer_xxxxxxxxxxxxx_.exe) to run the installer. If the User Account Control window appears, select Yes. Set-up takes place.
  10. Select Accept and continue to start the installation.

Note: The product automatically detects your default system language and sets the product to the same language. If you want to change the language to your preferred language, select the language via the top-left drop-down menu.

Note: If you want to contribute anonymous security data to F-Secure’s Security Cloud, select the checkbox in the window.

  1. Once the welcoming window opens, select Continue. The installation should take less than a minute.

F-Secure SAFE is now installed on your device, and your device is protected.

Installing F-Secure SAFE on my Mac?

Before you start installing F-Secure SAFE, make sure that:

  • Your Mac OS is up to date.
  • You have uninstalled incompatible software(s) from another vendor.
  • You are logged on to your computer with administrative rights.
  • You have an active My F-Secure account. Or create an account.
  • You have an internet connection.

Note: These steps are to install F-Secure SAFE onto the computer you are currently using.

  1. Log in to My F-Secure with your account username and password.
  2. In My F-Secure, select TOTAL apps in the top bar.
  3. On the My F-Secure dashboard, select SAFE.
  4. Select Add device. The Whose device do you want to protect? window appears.
  5. Select My device, and then select Continue. The Choose device type window appears.
  6. Select This computer, and then select Download for Mac.
  7. Depending on your browser:
    • The installer file downloads automatically; or
    • You are asked to save the file. If prompted, select Save File.
  8. When the download is done, open your download folder and run the installer. The setup wizard appears.
  9. On the Install F-Secure SAFE Introduction page, select Continue.
  10. Select for whom you’d like to install F-Secure SAFE, and then select Continue.
  11. On the Installation Type page, select Install. You may be required to enter your administrator password. Type in your administrator password and select Install software.
  12. On the Activate window, select Continue to activate. Type in your administrator password again to allow F-Secure to make some changes.
  13. F-Secure SAFE prompts you to install Browsing Protection. Select your internet browser from the drop down menu, and then select Install now.
  14. As the installation process may vary from browser to browser, follow the instructions on the screen to complete the Browsing Protection installation.

F-Secure SAFE is now installed on your device, and your device is protected.

Install F-Secure SAFE on my Android device?

Before you start installing F-Secure SAFE, make sure that:

  • You have the latest Android version installed.
  • You have an active My F-Secure account. Or create an account.
  • You have an internet connection.
  1. On your Android device, open Play Store, and search for F-Secure SAFE.
  2. On the results page, select F-Secure SAFE.
  3. Select Install.
  4. Once done, select Open to start the set-up.
  5. `
  6. Select Accept and continue to accept the terms and conditions. Tick the box if you want to allow the app to collect anonymous data to improve the service.
  7. Do the following:
    1. In the Allow F-Secure SAFE to make and manage phone calls? window, select Allow;
    2. In the Allow F-Secure SAFE to access device’s location? window, select Allow.
    3. In the Allow F-Secure SAFE to access photos, media and files on your device window, select Allow;
  8. Select Log in, and type in your My F-Secure credentials. If you don’t have a valid F-Secure SAFE or TOTAL subscription, select Create account to create an account.
  9. Select Continue. An overview of the protection features available with your account appears.
  10. Select Finish.

F-Secure SAFE is now installed on your device, and your device is protected.

When you log in to your My F-Secure account, you can see which devices you have F-Secure SAFE installed on.

Please feel free to contact us or F-Secure Online Support for any further assistance.

F-Secure Chat Support: https://www.f-secure.com/en/home/support/contact

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